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  • At-Home Service O2O Solution

    1. O2O At-Home Service refers to the model where consumers choose the corresponding services on the online platform where service vendors register and deliver. It is a transition from the "business-centric customer acquisition" to "customer-centric business acquisition" model, as more and more enterprises are setting up at-home services built around their product offering through mobile platforms. The integrated mobile platform significantly increases consumer stickiness and brand loyalty, thus layering a solid foundation for repeat business.

    At-Home Service O2O Solution

    1. O2O At-Home Service refers to the model where consumers choose the corresponding services on the online platform where service vendors register and deliver. It is a transition from the "business-centric customer acquisition" to "customer-centric business acquisition" model, as more and more enterprises are setting up at-home services built around their product offering through mobile platforms. The integrated mobile platform significantly increases consumer stickiness and brand loyalty, thus layering a solid foundation for repeat business.

    Solution Highlights

    Camelot At-Home Solutions are built around clients’ own in-house service teams that integrate with social media to drive an ecosystem of self-evolving and self-driven vendors on the platform. The platform also provides transparent settlement incentive standard.


     The overall solution supports a variety of on-site service types such as repair, installation, distribution, and maintenance. It enhances resource matching performance through flexible automated dispatching and ordering process, and ensures consumer experience through critical milestone alerts, thereby closes the “last-mile” problem of enterprises.